Remote Desktop Sharing (also known as Screen Sharing or Desktop Streaming) allows a technology consultant or administrator full access and control to the Small Business Server remotely, as if they were sitting right in front of it.

Scenarios with Remote Desktop Sharing
Remote Desktop Sharing is a good solution for the following scenarios:

• A technology consultant can access a system remotely during non-business hours to make configuration changes without affecting users. The Small Business Server computer automatically picks up the call and requires authentication for access, eliminating the need for a person to wait at the server for the phone call.
• An administrator or technology consultant can add or delete employees, configure their personal profiles, and do minor changes from their office, rather than be paid for an expensive on-site call.
• An administrator or technology consultant can take immediate action in case of a server emergency.