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Our Customer Support Policy
From our CEO...
"I've come to realize that some, perhaps many, principles of good business
practice come from simply asking myself "What kinds of companies have I liked?"
My answer: I enjoy it when a company treats me fairly, lets me know what's
really going on (relevant to my concerns), makes good on its word, provides good
value and is generally friendly. I am building
WebConference.com™
on a foundation of engineering expertise, plain old ordinary hard work, and
relevant disclosure (if disclosing a thing might affect your decisions, it must
be disclosed). Not only do I want
WebConference.com™ to be this kind of company,
I promise that it is and always will be." Michael
Fullerton, CEO
From our Customers...
"We have never been treated as positively, I can't remember, by any company
as we were by WebConference.com. I'm absolutely stunned at the response we
received. I don't know how many more conference rooms we're going to buy in the
future or what other providers may claim to have something better, but I've
already told our people I couldn't care less, nobody buys anything but
WebConference.com™'s systems."
- Dr. R. Tate, Family Solutions Publishing"The
efforts, professionalism and courtesy of [tech support] has galvanized me to
finally take the time to thank you for troubleshooting our laptop issues. I will
say this goes for all the the technical staff to whom I have spoken. I will
seriously ask our Executive team to consider buying more services from
WebConference.com™ as I feel confident of your excellent technical support to
help us through any technical issues!"
- W.W. Wilson, Custom Manufacturing & Engineering
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